Shipping & Delivery

This page is the standing fulfilment baseline for AdaptSprint physical goods and for offers that include physical components.

Physical launch inventory

Current AdaptSprint physical products are available to order before the full physical release. Unless a product page states an earlier date, dispatch of this launch inventory is scheduled to begin from 3 December 2026. The later dispatch date is presented before purchase and forms part of the agreed delivery timetable for launch orders.

After dispatch

Carrier transit time begins after dispatch and depends on the selected delivery method, destination, carrier network and any customs or local-delivery processes. Where an estimated transit window is displayed, it is an estimate unless expressly stated as guaranteed.

Delivery methods and costs

Available delivery methods, supported destinations and applicable delivery charges are displayed through the active Shopify market and checkout configuration before the order is placed. Delivery restrictions are shown where they apply.

Digital products and managed services

Digital session access, facilitator access, managed programmes, CoreX Verify and CoreX Identity & Access do not require physical shipping unless the applicable offer expressly includes physical goods. These offers are supplied electronically or through assisted/managed onboarding as stated for the offer.

Tracking and delivery issues

Where carrier tracking is available, tracking information is provided through the applicable order communication. Delayed, lost, damaged-in-transit, failed-delivery or other delivery issues can be reported to info@adaptsprint.com with the order reference.

International orders

Market-specific tax, customs, duty and delivery information is shown through the applicable checkout where available. Customers remain entitled to the mandatory consumer protections applicable to their purchase.